Terms & Conditions

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Welcome to StyleSathi. By accessing or using StyleSathi you agree to these Terms & Conditions. Please read them carefully before using the platform.

You can access the latest version of the Terms & Conditions at any time.

1. About StyleSathi

StyleSathi is a platform that enables customers to discover local shops and products and enables participating shop owners to showcase their business and products on the platform.

StyleSathi primarily offers a discovery and communication platform for customers and local shops.

StyleSathi is not the seller for products listed by individual shops except as otherwise explicitly stated.

2. Acceptance of StyleSathi Terms & Conditions

You acknowledge and agree that by accessing, browsing, registering an account, setting up a shop, listing products, or otherwise using StyleSathi you are agreeing to comply with these Terms & Conditions and the applicable laws for your jurisdiction.

If you do not accept or agree to these Terms & Conditions please do not use the platform.

3. Customer Use

Customers may use StyleSathi to:

  • Discover local shops and products
  • Search and browse through product listings
  • View shop information and product details
  • Contact or communicate with participating shops through features on the platform
  • Save or manage products using features of the platform

Customers are responsible for making their own decisions with regard to products, shops, prices, availability and purchases.

4. Shop Owner and Seller Accounts

Shop owners that set up accounts on StyleSathi are responsible for providing accurate shop business information and maintaining accurate shop and product listings.

It is the obligation of shop owners on StyleSathi to:

  • Provide accurate shop information
  • Provide accurate product information and images
  • Keep relevant product and shop information updated to a reasonable extent
  • Use their account responsibly
  • Comply with applicable laws and regulations
  • Respect customers and other users on the platform

A shop owner must not set up misleading listings, impersonate another business or use the platform for fraudulent activity.

5. Product Information

Product information shown on StyleSathi is generally provided by individual shop owners.

Prices, sizes, colors, availability, descriptions, images and other details of products may change.

Customers should confirm important product information with the shop directly prior to making a purchase or visiting the shop.

StyleSathi is not responsible for ensuring every product listing is accurate, complete, available and up to date at all times.

6. Purchases and Transactions

StyleSathi is primarily a local shop discovery and communication platform.

Unless an explicit feature on the platform states otherwise, StyleSathi does not directly process or guarantee transactions between customers and individual shops.

Any purchase, payment, exchange, return, refund, warranty, delivery arrangement or other transaction between a customer and a shop is the responsibility of the parties involved.

Customers should communicate directly with the relevant shop regarding transaction related inquiries.

7. Shop Reviews and Ratings

Users may be able to give ratings, reviews or other feedback about shops or their experience.

Reviews should be genuine, relevant and respectful.

Users must not:

  • Submit fake reviews
  • Manipulate ratings
  • Submit misleading information
  • Review a shop without genuine basis
  • Use reviews to harass, threaten or extort another person

StyleSathi may remove content that is inappropriate or violates applicable laws or the Community Guidelines.

Read the Community Guidelines

8. User Content

Users may submit information, images, reviews, messages, product listings, shop information and other content through features on the platform.

You are responsible for the content you submit and must have the necessary rights or permission to use it.

You must not upload content that is illegal, fraudulent, misleading, abusive, infringing or otherwise prohibited by the StyleSathi Terms.

9. Prohibited Activities

You must not use StyleSathi to:

  • Commit or promote illegal activities
  • Defraud or deceive other users
  • Impersonate another person or business
  • Upload malicious software or harmful code
  • Attempt to gain unauthorized access to accounts or systems
  • Scrape, copy or misuse platform data without authorization
  • Spam or send fraudulent communications
  • Abuse platform features
  • Circumvent security or access controls
  • Upload content that violates applicable laws or the Community Guidelines

10. Accounts and Security

If you create an account you are responsible for keeping your login information secure.

You must not share your password, OTP or other account credentials with anyone else.

You are responsible for activity on your account that takes place through your account except in instances where unauthorized activity has taken place outside of your reasonable control.

If you believe your account has been compromised please contact StyleSathi support as soon as possible.

Contact support

11. Platform Availability

We aim to keep StyleSathi available, reliable and consistent, but we cannot guarantee that the platform will be available, uninterrupted, secure or error free at all times.

The platform may sometimes be unavailable due to scheduled maintenance, technical problems, updates, security issues or other reasons beyond our control.

12. Third Party Shops and Services

StyleSathi may show information about independent shops and their products.

Individual shops are responsible for their own businesses, products, services, pricing, policies and customer interactions.

StyleSathi does not necessarily endorse or guarantee every shop, product, claim or service shown on the platform.

13. Intellectual Property

The StyleSathi name, branding, website design, software, original content, graphics and other materials on the platform may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell or commercially exploit StyleSathi's protected materials without appropriate authorization.

Shop owners are responsible for ensuring they have the necessary rights to use images, logos, descriptions and other content that they upload.

14. Content Removal and Account Restrictions

StyleSathi may remove listings, reviews, messages, accounts, or other content when reasonably necessary to:

  • Enforce these Terms
  • Enforce the Community Guidelines
  • Protect users and the platform
  • Address security concerns
  • Comply with legal requirements
  • Prevent fraud, abuse or misuse

Depending on the circumstances, access to some or all of the platform's features may also be restricted or suspended.

15. Privacy

Your use of StyleSathi is also subject to our Privacy Policy. Please review the Privacy Policy to understand how information is collected, used, stored and handled when using the platform.

Read the Privacy Policy

16. Disclaimer

StyleSathi provides its platform on an "as available" basis. We make reasonable efforts to ensure information is accurate and useful, but we do not guarantee that all shop, product, pricing, availability, review and other information will always be accurate, complete and current.

Customers should verify important information directly with the relevant shop.

17. Limitation of Responsibility

To the extent permissible by applicable law, StyleSathi is not responsible for disputes, losses, damages, transactions, product quality, product availability, pricing, returns, refunds, warranties, delivery arrangements, or other matters that arise directly between customers and independent shops.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

18. Changes to StyleSathi Terms

We may update these Terms & Conditions from time to time. When significant changes are made we may provide appropriate notice through the platform, or other reasonable means.

Your continued use of StyleSathi after updated Terms become effective means you accept the revised Terms.

19. Contact Us

If you have questions about these Terms & Conditions, account issues, platform problems or other questions you may contact StyleSathi through the available support options on our Contact Us page.

Go to Contact Us

20. Agreement

By using StyleSathi you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree to these Terms, please do not use the platform.

Questions About These Terms?

Our support team is happy to help with questions about these Terms, your account or the platform.

StyleSathi — Your Style, Your Local Shop.