Refund Policy
Last Updated:
At StyleSathi, we want to offer a pleasant and transparent experience to our users. This Refund Policy tells you under what conditions refunds for purchases, credits, boosts, advertisements, and other services on our website or platform can be issued.
1. Credit Purchases
Credits bought on our website or platform are non-refundable after the transaction has been completed and the credits have been issued to the user.
In case you have been debited, but the credits have not been issued to the user account, please contact us with the relevant transaction details to check and resolve the issue.
2. Boosts, Advertisements
Monetary compensations for boosts, promotions, or advertisements are non-refundable after an action has started being performed or the promotion time has expired. In case a boost or advertisement was not delivered due to technical issues on the company’s side (StyleSathi), the management will re-examine the transaction and refund the amount or take other measures to resolve the issue.
3. Failed Transactions
In case your bank or payment system has been debited, but the transaction has not been completed on our website or platform, please contact customer support and provide transaction details for research and issue resolution.
4. Unauthorized Transactions
In case of unauthorized transactions, please contact customer support as soon as possible and provide transaction details.
The company may ask for any information necessary for the transaction verification and issue resolution.
5. Refunds
If you wish to refund or report a problem with a payment, please contact StyleSathi support and provide:
Information to include in your request:
- Your email address associated with the account
- Transaction or payment ID
- Transaction date
- Amount of the transaction
- A short description of the problem
The company may ask for any additional information necessary for the transaction verification.
6. Refunds Processing
If a refund is approved, it will be returned to the payment source from which the payment was withdrawn. It may take some time for the refunded amount to reflect in your balance depending on the bank, card issuer, or other payment system.
7. Non-Refundable Transactions
In case of completed or consumed services, a refund of the paid amount may not be available unless otherwise provided by law.
This may apply to credits, promotions, boosts, advertisements, or other services.
8. Updates to this Policy
This Refund Policy may be updated by the Company at its discretion. The revised Refund Policy will be available on this page with an updated revision date.
9. Contact Information
If you have questions about a refund, a purchase of credits, boosts, or advertisements, please contact StyleSathi support via the contact method on our website.
Contact usNeed Help With a Payment?
Our support team is happy to help with any question about a refund, a credit purchase, a boost or a failed payment.
StyleSathi — Your Style, Your Local Shop.
